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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cedric Crossley Jr.

November 13, 2023

5  out of  5 rating by Cedric Crossley Jr.
"Pedro and Jesse are amazing! Took care of all my needs."


November 10, 2023

5  out of  5 rating by Jon
"Pedro has been an amazing insurance rep! He’s always willing to go above and beyond, remembers details from previous conversations and always takes great care of me and my policy needs!"

Ryne Artigue

October 27, 2023

5  out of  5 rating by Ryne Artigue
"Pedro helped me get my auto and rental policy transferred from Colorado to Dallas and it was so easy. He gave amazing customer service and I can’t believe how simple the whole process is was. Thank you!"

Nate Newsome

October 23, 2023

5  out of  5 rating by Nate Newsome
"State Farm has been extremely flexible, professional, and friendly in my short time with them. Pedro has been an extremely helpful and friendly representative that is enjoyable to converse with."

Martha Mancilla

October 20, 2023

5  out of  5 rating by Martha Mancilla
"Definitely one of the best State Farm locations, Pedro was patient with us and explained everything in detail."

Kathryn Stevens

October 13, 2023

5  out of  5 rating by Kathryn Stevens
"I love my local State Farm office...everyone is so friendly and knowledgeable, the rates will surprise you if you haven't looked at this company in a while, and the service has been amazing for me for 4 years now...couldn't ask for better, they understand and explain and customize everything with efficiency and cheerfulness. I also know that this office has a number of active volunteer and humanitarian efforts, especially involving the military. Insurance is one bill that almost everyone has, and this is one that I pay without grumbling because they keep it reasonable, and I know they pay it forward in massive ways in our local community. Thank you so, so much to the whole staff, and especially Dulce who is my go to gal by text or phone call, I never wait! Tha best!!"


September 26, 2023

5  out of  5 rating by WILLIAM SPRUILL
"Excellent service received. Thank you very much Pedro."

Anislei Calzadilla

August 29, 2023

5  out of  5 rating by Anislei Calzadilla
"Recomiendo esta oficina , un excelente equipo de trabajo no duden en contactarlos ..."

Omar Segui

August 28, 2023

5  out of  5 rating by Omar Segui
"Es una oficina excelente y una recomendación de 100%"

Aelroe Zewdie

August 18, 2023

5  out of  5 rating by Aelroe Zewdie
"Josue was amazing polite and brief, helped us and answered every question we had with absolute patience"

Tanecia Davis

June 23, 2023

1  out of  5 rating by Tanecia Davis
"Jesse staff is very not knowledgeable when it comes to insurance. Very poor customer service as well as communication. I guess this all depends to certain customers. I’ve been with Statefarm for 25 years since they took over Bill Remey customer it’s been downhill ever since. I will be seeking a new agent as well as file a complaint."

Tony Diaz

April 19, 2023

5  out of  5 rating by Tony Diaz
"Jesse Castaneda and his team are amazing to work with! I've gotten to know Jesse over the last year through the Farmers Branch Chamber of Commerce where he serves on the Board. He cares about his community and the people he works with. He helped my family with our home and auto insurance and took the the time to ask plenty of questions and make sure we didn't leave any stones unturned. Josue Mendoza was great to work with as well! He was patient with our questions and was able to get us a quote the same day! I highly recommend Jesse Castaneda for your insurance needs!"

Deanna Torrez

March 21, 2023

5  out of  5 rating by Deanna Torrez
"Jesse is a great agent to work with. He was able to sit down with me and go step by step about anything regarding my policy. He answered any and all questions to the best of his ablity and made sure all my coveages are set in place. Great agent."

Jeff Saldanha

February 21, 2023

5  out of  5 rating by Jeff Saldanha
"Josue is very quick to respond and very efficient. I had a great experience and would recommend him highly."

Maria Terrazas

January 10, 2023

5  out of  5 rating by Maria Terrazas
"The agents that assisted me at the office were very nice. I reached out to obtain quotes for both my mortgage and auto. The agents responded quickly, and they were able to provide me with quotes and went over all information with me, which is something no other insurance company has ever taken the time to do. I felt like they really cared. I encourage you to call and request a quote if you are shopping around. I guarantee they will provide you with excellent customer service and go into detail about the coverage you are getting. They are awesome, I really appreciate their assistance in helping me sign up with them."
Profile photo of Justin Hargis

Justin Hargis

November 26, 2022

5  out of  5 rating by Justin Hargis
"The service and care provided here has locked me in as a customer for life with Jesse and his team. It’s a place where you will fine genuine people who sincerely want to serve you and provide best for your needs. And yes, that is Jesse holding my son, they care about your family!"


November 12, 2022

4  out of  5 rating by SLV
"They team is good and they explain in detail about economy crisis recession and management they are open and friendly….!"

D Harding

October 13, 2022

5  out of  5 rating by D Harding
"Jesse has been a part of my business network and when our State Farm agent retired after servicing us 30+ years, we knew that we wanted to transition our business to him. He has taken us through a full review of our coverage and assisted in us tweaking our coverage. He is timely with his follow-up and ensures that we have all the information needed to make decisions for our family. We highly recommend Jesse for your insurance needs."

Harshavardhan Reddy Perugu

September 15, 2022

5  out of  5 rating by Harshavardhan Reddy Perugu
"Jesse made the process absolutely smooth and actually cared for adding value to my choice of going with State Farm. Highly recommend."

Paula Collins

September 6, 2022

5  out of  5 rating by Paula Collins
"I love the service to the clients"


September 2, 2022

5  out of  5 rating by Daniel
"Jesse was very helpful and knowledgeable and explained to me everything I needed to know and what to expect. Great person overall."

Ashok Tunikipati

August 19, 2022

5  out of  5 rating by Ashok Tunikipati
"Jesse is one of the experienced State Farm agent. He knows exactly what he does. The way he explained about the insurance plans is very professional & friendly. I believe he provide best rates to all his customers. It’s great working with him."

Dana Curtis

July 28, 2022

5  out of  5 rating by Dana Curtis
"Josue Mendoza is WONDERFUL to work with. He was friendly, fast and contacted me immediately after I asked for a quote online. I would absolutely recommend him to anyone. I am saving over $300"


April 20, 2022

5  out of  5 rating by Seth
"Folks are always helpful, will continue to be a customer!"

Venkat P K

March 22, 2022

5  out of  5 rating by Venkat P K
"Jossue Mendoza was extremely helpful to zero down on the right policy for me at the most competitive premium. It was a pleasure talking to him. Recently, I had a great experience. I am highly impressed the way Dolce handled my request after an accident. No repair shop in my vicinity was giving an appointment for me. When I let know Dolce about this, she got me a reference very quickly. That repair shop fixed my issue in just 2 weeks, even before other repair shops give me a call to look at my car. Not only that every time I asked for a help Dolce is very prompt in response.she is professional, caring . I would strongly recommend Jossie and Dolce and State farm to my friends and family."