State Farm® Insurance Agent Jesse Castaneda

"I love my local State Farm office...everyone is so friendly and knowledgeable, the rates will surprise you if you haven't looked at this company in a while, and the service has been amazing for me for 4 years now...couldn't ask for better, they understand and explain and customize everything with efficiency and cheerfulness. I also know that this office has a number of active volunteer and humanitarian efforts, especially involving the military. Insurance is one bill that almost everyone has, and this is one that I pay without grumbling because they keep it reasonable, and I know they pay it forward in massive ways in our local community. Thank you so, so much to the whole staff, and especially Dulce who is my go to gal by text or phone call, I never wait! Tha best!!"

"Jesse staff is very not knowledgeable when it comes to insurance. Very poor customer service as well as communication. I guess this all depends to certain customers. I’ve been with Statefarm for 25 years since they took over Bill Remey customer it’s been downhill ever since. I will be seeking a new agent as well as file a complaint."

"Jesse Castaneda and his team are amazing to work with! I've gotten to know Jesse over the last year through the Farmers Branch Chamber of Commerce where he serves on the Board. He cares about his community and the people he works with. He helped my family with our home and auto insurance and took the the time to ask plenty of questions and make sure we didn't leave any stones unturned. Josue Mendoza was great to work with as well! He was patient with our questions and was able to get us a quote the same day! I highly recommend Jesse Castaneda for your insurance needs!"

"The agents that assisted me at the office were very nice. I reached out to obtain quotes for both my mortgage and auto. The agents responded quickly, and they were able to provide me with quotes and went over all information with me, which is something no other insurance company has ever taken the time to do. I felt like they really cared. I encourage you to call and request a quote if you are shopping around. I guarantee they will provide you with excellent customer service and go into detail about the coverage you are getting. They are awesome, I really appreciate their assistance in helping me sign up with them."

"The service and care provided here has locked me in as a customer for life with Jesse and his team. It’s a place where you will fine genuine people who sincerely want to serve you and provide best for your needs. And yes, that is Jesse holding my son, they care about your family!"

"Jesse has been a part of my business network and when our State Farm agent retired after servicing us 30+ years, we knew that we wanted to transition our business to him. He has taken us through a full review of our coverage and assisted in us tweaking our coverage. He is timely with his follow-up and ensures that we have all the information needed to make decisions for our family. We highly recommend Jesse for your insurance needs."

"Jossue Mendoza was extremely helpful to zero down on the right policy for me at the most competitive premium. It was a pleasure talking to him. Recently, I had a great experience. I am highly impressed the way Dolce handled my request after an accident. No repair shop in my vicinity was giving an appointment for me. When I let know Dolce about this, she got me a reference very quickly. That repair shop fixed my issue in just 2 weeks, even before other repair shops give me a call to look at my car. Not only that every time I asked for a help Dolce is very prompt in response.she is professional, caring . I would strongly recommend Jossie and Dolce and State farm to my friends and family."