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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeff Saldanha

February 21, 2023

5  out of  5 rating by Jeff Saldanha
"Josue is very quick to respond and very efficient. I had a great experience and would recommend him highly."

Maria Terrazas

January 10, 2023

5  out of  5 rating by Maria Terrazas
"The agents that assisted me at the office were very nice. I reached out to obtain quotes for both my mortgage and auto. The agents responded quickly, and they were able to provide me with quotes and went over all information with me, which is something no other insurance company has ever taken the time to do. I felt like they really cared. I encourage you to call and request a quote if you are shopping around. I guarantee they will provide you with excellent customer service and go into detail about the coverage you are getting. They are awesome, I really appreciate their assistance in helping me sign up with them."
Profile photo of Justin Hargis

Justin Hargis

November 26, 2022

5  out of  5 rating by Justin Hargis
"The service and care provided here has locked me in as a customer for life with Jesse and his team. It’s a place where you will fine genuine people who sincerely want to serve you and provide best for your needs. And yes, that is Jesse holding my son, they care about your family!"

SLV “Sri Lakshay”

November 12, 2022

4  out of  5 rating by SLV “Sri Lakshay”
"They team is good and they explain in detail about economy crisis recession and management they are open and friendly….!"

D Harding

October 13, 2022

5  out of  5 rating by D Harding
"Jesse has been a part of my business network and when our State Farm agent retired after servicing us 30+ years, we knew that we wanted to transition our business to him. He has taken us through a full review of our coverage and assisted in us tweaking our coverage. He is timely with his follow-up and ensures that we have all the information needed to make decisions for our family. We highly recommend Jesse for your insurance needs."

Harshavardhan Reddy Perugu

September 15, 2022

5  out of  5 rating by Harshavardhan Reddy Perugu
"Jesse made the process absolutely smooth and actually cared for adding value to my choice of going with State Farm. Highly recommend."

Paula Collins

September 6, 2022

5  out of  5 rating by Paula Collins
"I love the service to the clients"

Daniel

September 2, 2022

5  out of  5 rating by Daniel
"Jesse was very helpful and knowledgeable and explained to me everything I needed to know and what to expect. Great person overall."

Ashok Tunikipati

August 19, 2022

5  out of  5 rating by Ashok Tunikipati
"Jesse is one of the experienced State Farm agent. He knows exactly what he does. The way he explained about the insurance plans is very professional & friendly. I believe he provide best rates to all his customers. It’s great working with him."

Dana Curtis

July 28, 2022

5  out of  5 rating by Dana Curtis
"Josue Mendoza is WONDERFUL to work with. He was friendly, fast and contacted me immediately after I asked for a quote online. I would absolutely recommend him to anyone. I am saving over $300"

Seth

April 20, 2022

5  out of  5 rating by Seth
"Folks are always helpful, will continue to be a customer!"

Venkat P K

March 22, 2022

5  out of  5 rating by Venkat P K
"Jossue Mendoza was extremely helpful to zero down on the right policy for me at the most competitive premium. It was a pleasure talking to him. Recently, I had a great experience. I am highly impressed the way Dolce handled my request after an accident. No repair shop in my vicinity was giving an appointment for me. When I let know Dolce about this, she got me a reference very quickly. That repair shop fixed my issue in just 2 weeks, even before other repair shops give me a call to look at my car. Not only that every time I asked for a help Dolce is very prompt in response.she is professional, caring . I would strongly recommend Jossie and Dolce and State farm to my friends and family."

Sheyla Lee

March 17, 2022

5  out of  5 rating by Sheyla Lee
"I was able to get a quote from Jesse and he called and walked me through every detailed regarding my quote. It was such an easy process thanks to him. I would highly recommend this branch to anyone that needs insurance they are great when it comes to customer service."

Christopher Alexander Mendoza

March 17, 2022

5  out of  5 rating by Christopher Alexander Mendoza
"BEST State Farm Team in the DFW hands down... Give them a call for your Home, Auto, and other insurance needs"

Andres Ortiz

February 12, 2022

5  out of  5 rating by Andres Ortiz
"The agents here have been phenomenal. Angel Escobar has always put forth 100% effort to helping me and my wife with multiple policies and has been tremendously helpful throughout. The knowledge and willfulness the agents have to work with your budget and find the best policy for the customers is the example of putting customers first. A big thank you to this agency and Jesse Castaneda and their support for the veteran community."
Profile photo of Grace Speese

Grace Speese

January 30, 2022

5  out of  5 rating by Grace Speese
"Jesse Castaneda and team are phenomenal! Professionally, they are very friendly, helpful, and follow up/ through in a timely fashion. When we needed to update our business policies for the Farmers Branch Chamber of Commerce, Jesse was thorough and patient with the process, and genuinely sought to ensure that we were properly protected on all fronts - general business insurance, CLUP, Workers Compensation, and Directors & Officers insurance. Jesse is an outstanding member of our community - he serves numerous non-profits, generous in supporting our police and first responders, helpful and supportive of our other businesses, and just an all around incredible human being! Hence why he was voted by the Chamber Members as the 2020-2021 Community Member of the Year. Very grateful you chose Farmers Branch to grow your business! -Grace Speese, President Farmers Branch Chamber of Commerce"

Khadija Mohammed

January 18, 2022

5  out of  5 rating by Khadija Mohammed
"Angel was a great help! He made shopping for car insurance a lot easier. He was very personable and got me the best deal and coverage! Thank you :)"

E Ruth (E)

January 5, 2022

5  out of  5 rating by E Ruth (E)
"Worked with Angel on Auto and Home. He was very knowledgeable and actually worked with me to find the right amount of coverage for me. Also, he was very personable and didn’t make me feel like he was selling me anything. Highly recommend him/this location if you need insurance."

Ketan Patil

January 5, 2022

5  out of  5 rating by Ketan Patil
"He is one of best insurance agent I spoke till now, also given me very good quote for auto and Renters insurance, which covered everything I needed. much appreciated, and hope to continue with state farm till my stay in Texas."

Madeline MacLean

January 4, 2022

5  out of  5 rating by Madeline MacLean
"Josue was very personable and straight forward in providing details of insurance options. He was able to get me a new policy in less than an hour and save me $! I’d recommend State Farm and Josue for any insurance needs."

Luis R Pedroza

December 29, 2021

5  out of  5 rating by Luis R Pedroza
"Angel Escobar was able to get me a far better deal than my last Ins company, and then some, really appreciate the patience and proffesionalism. SF"

Kabita Sen

December 28, 2021

5  out of  5 rating by Kabita Sen
"My agent Josue was really helpful in providing all the details and helping me to find the best insurance for me. It is definitely the best experience."

Emmanuel Thomas

December 26, 2021

5  out of  5 rating by Emmanuel Thomas
"It was an amazing experience for me, a person who actually took a class on these products, the professionalism expressed that day was impeccable, everything was explained to me in a detailed manner with the pros and cons identified as well as what the benefits of having the product were, how it would impact mine and my family’s future. I truly appreciate all of your help truly, thank you."

Cindy Murillo

December 20, 2021

5  out of  5 rating by Cindy Murillo
"Amazing agency, professional and caring staff!"

Natalie Fernandez

December 13, 2021

5  out of  5 rating by Natalie Fernandez
"Angel Escobar has been persistent, looking and keeping in touch to offer the best rate yet. He is responsive, helpful, patient (I had a lot of questions) and explained in detail every part of the coverages. Very pleased to work with him. Thanks Angel!"